INTRODUCTION AND SCOPE OF THIS PRIVACY POLICY

 This privacy policy aims to give you a clear view of how we use personal information that you provide, our dedication to protecting it, your rights and the options you have to control your personal information and protect your privacy. The information that we collect from you is only that required by us and/or any third-party associated with us in order for us to provide you with the information or service that you have requested. 

PERSONAL INFORMATION WE COLLECT FROM YOU

“Personal information” is any information that relates to you and identifies you personally. When you visit Buckley Commercial’s website or call us you may be asked to provide information such as your name, postal address, e-mail address, telephone number and other personal information. We handle all information provided in a secure manner and treat it as completely confidential.  Your personal information is collected only as necessary to respond to your enquiries, supply you with requested information and to provide you with information that may be of interest to you.

We occasionally share your personal details with our trusted suppliers for the purposes of providing the service that you have requested.  Their contact with you is for specific transactional reasons only and they do not hold, store or use the data for marketing purposes. Our suppliers are as follows:

Jeff Barnett – Professional photographer

Safari Signs – Property board contractor

We are committed to customer care and Feefo Holdings Ltd manage data on our behalf to gain reviews and service feedback:

Feefo Holdings Ltd Heath Farm Heath Road East Petersfield GU31 4HT

Your personal information will not be shared with any third-parties not connected on specific transactions in which we are engaged with you.

RETAINING YOUR PERSONAL INFORMATION

We will keep paper documents which may contain your personal information for 14 years from your last interaction with us as this is a legal requirement. These files are kept in a secure manner. We will not keep any digital copies of sensitive personal information - our policy is to delete these files immediately and not hold them.

Once your property transaction has taken place or you have informed us that you are no longer interested in commercial property agency services then we will not use your personal data for marketing to you, unless deemed appropriate and specifically agreed.  

 YOUR RIGHTS IN RELATION TO YOUR PERSONAL INFORMATION

 Fair play and transparency are important to us. We are open about the personal information we collect and have implemented mechanisms to enable you to exercise any rights you might have with respect to your personal information.

WITHDRAWING CONSENT

 Where we have obtained your consent in relation to your personal information you can withdraw this consent at any time by contacting us using the contact details set out below or by unsubscribing from our property emails.

ACCESS TO, DELETION, AND CORRECTION OF PERSONAL INFORMATION

You can send us a request for access to this information using the contact details set out at the end of this privacy policy.

After receiving your request and sufficient information to verify your identity we will provide you with a copy of the personal information we have about you which you are entitled to have under applicable law. We will also confirm the purposes for which such personal information is being used, its recipients and the origin of the information.

You may write to us at any time requesting amendments to certain personal information that you consider to be incorrect or irrelevant or to request that we block, erase or otherwise remove your personal information. You may also write to us at any time to object to our use of your personal information, restrict our use of your personal information, or request that we provide your personal information in a usable electronic format and transmit to a third party (right to data portability). We will comply with these requests in relation to your personal information in line with applicable law. 

OPTING OUT AND UNSUBSCRIBING FROM MARKETING MESSAGES

All our marketing communications contain an easy way to opt out from receiving future messages, such as a link through which you can unsubscribe.

If you would like to opt out of receiving marketing messages you may use the unsubscribe link contained in the messages you have received, or alternatively you could contact:

Jackie Scholes, Buckley Commercial, Norbury Chambers, 2-6 Norbury Street, Stockport, SK1 3SH.

Tel: 0161 480 3880. Fax: 0161 477 2100. Email: enquiries@buckleycommercial.co.uk

CHANGES TO THIS POLICY

Buckley Commercial is committed to adhere to the fundamental principles of privacy and data protection. We therefore regularly review our online privacy policy in order to ensure that it is free of errors and clearly visible on our website, that it contains appropriate information about your rights and our processing activities, and that it is implemented and is compliant with applicable law. We may update this privacy policy from time to time - if we make significant changes to this privacy policy, we will inform you by posting a notification on our website along with an updated version of the privacy policy.

LAST UPDATED: May 2018   

 

 

 

www.buckleycommercial.co.uk